Privacy Policy

Last Updated: 29/10/2024

Welcome to Windows Xpress! This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website, https://windowsxpress.co.uk. We are committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified, be assured it will only be used in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website or engage with our services, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Technical Data: IP address, browser type, operating system, device type, and referring URL.
  • Usage Data: Information about your interactions with our website, including pages visited, time spent on each page, and other usage details.
  • Marketing Data: Preferences for receiving marketing communications and feedback from surveys or promotions.

 

2. How We Use Collected Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Services: Ensuring our website operates smoothly and providing you with quality service.
  • Communication: Contacting you via email, phone, or other agreed methods for customer service, support, and promotional offers (if consented).
  • Personalization: Tailoring content, services, and promotional offers to match your preferences.
  • Security: Detecting, preventing, and responding to fraud, security risks, or technical issues.

 

3. Data Sharing and Disclosure

We do not sell, lease, or share your personal information with third parties except in the following cases:

  • Service Providers: We may engage trusted third-party companies to assist us in providing services, including web hosting, email delivery, and analytics. These parties are bound by confidentiality agreements and only process data as directed by us.
  • Legal Requirements: If required by law, we may disclose personal information to authorities or legal bodies.

 

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer required, we securely delete or anonymize your data.

 

5. Your Rights

You have the right to:

  • Access, correct, or delete personal information that we hold about you.
  • Object to processing or request a restriction on the processing of your data.
  • Withdraw consent to receive marketing communications at any time.

If you wish to exercise any of these rights, please contact us at enquiries@windowsxpress.co.uk.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to help analyze web traffic and personalize your experience. You may choose to accept or decline cookies through your browser settings. Declining cookies may limit the full functionality of our website.

 

7. Security of Your Information

We are committed to ensuring the security of your data. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

8. Links to Third-Party Websites

Our website may contain links to other websites. Please note that we have no control over external websites and are not responsible for the protection and privacy of any information you provide on these sites. Refer to the privacy policies of any third-party sites for more information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this page periodically for the latest information on our privacy practices.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Windows Xpress
Email: enquiries@windowsxpress.co.uk
Phone: 01323 488729
Address: 39 Farmlands Way, Polegate, East Sussex, BN26 5LR

Your Local Double Glazing Company
in East Sussex

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